Reach
We run a treatment-aware check-in for every client on yesterday's schedule, so the Botox clients, the filler clients, the laser and microneedling clients all get the message that fits the case.
bitesize · post-treatment follow-ups
Cover every aftercare concern overnight.
Get a ranked concern queue with escalation flagged, ready before your morning huddle.
- Listening for every treatment, every client reply, every photo overnight.
- Reading the texts, the photos, the recovery signals for triage.
- Ranking the queue so the worried lip-filler client lands at the top.
- Drafting the reassurance reply and the touch-up nudge your coordinator sends in one tap.
From walk-out to win-back.
Three pillars cover every treatment, surface the real concerns, and hand your team the queue before the next 1-star review gets drafted.
Triage
We score the replies and photos for escalation patterns your lead injector would catch, so the lip-filler client with day-2 asymmetry lands at the top of the queue and the routine 'totally normal' replies clear themselves.
Hand off
We hand your team a ranked queue with reassurance messages drafted in your clinic's voice and the touch-up nudge ready for one-click send, so the morning starts with retention, not Reddit.
Your post-treatment follow-ups, on autopilot.
Six pieces ship for every appointment, so the recovering clients stop slipping through to Google reviews and the $400 you spent acquiring her stops walking out the door.
Treatment-aware intake
Questions match the case: Botox, filler, laser, peel, microneedling, body contouring, acne.
Multi-channel reach
SMS or chat, in the channel each client already uses with you.
Photo capture
Tagged to the visit and treatment area, attached to the provider review queue.
Escalation scoring
Bruising, asymmetry, blanching, vascular signs, herpes flare, flagged the way your injector would catch them.
Ranked concern queue
Top of the list is what needs your callback. The rest is reassured or hands-off.
Reassurance drafts
The reply your coordinator sends in one tap, plus the touch-up nudge that books the next visit.
Ready to stop hearing about bruises from Google?
Drop your email. We'll send the post-treatment follow-up agent your team can deploy, ready before your next morning huddle.