Ask
We go deeper than the intake form, asking about the past attempts, the fears, the life transition behind the signup, and what 'success' actually looks like for this specific member.
bitesize · member onboarding
See your new members before they ghost.
Get a real goal profile, dropout signals, and a personalized welcome, before their first class.
- Asking each new member the deeper questions your intake form never gets to.
- Pulling the real motivation, the past attempts, and the fears your form was never going to capture.
- Flagging the dropout signals before week one, so the silent cancels stop catching you off guard.
- Drafting your staff brief, the check-in cadence, and the personalized welcome ready for the team to send.
From form to welcome.
Three pillars cover the whole first 30 days, so every new member feels seen on day one and your team knows exactly which signups need a closer eye.
Spot
We surface the dropout signals before week one, so the members who would have ghosted quietly get a real check-in instead, and your team stops finding out from the cancel email.
Welcome
We hand your staff the context to make the first class feel like a hello, plus the personalized welcome message and the check-in cadence tuned to this member's risk profile.
Your member onboarding, on autopilot.
Six pieces ship for every new signup, so day one feels personal and the dropout signals never sit in the dark until renewal.
Deep intake
Goal, fear, past attempts, motivation, what 'success' looks like, all surfaced in plain conversation, not a 20-field form.
Motivation read
We name the real reason this member joined, not the surface goal they typed in the form.
Dropout risk score
We flag the signals (skipped first class, vague goals, attendance history, expressed nerves) before they become a cancel.
Check-in cadence
A timing recommendation per member, tuned to risk profile and the communication style they actually want.
Staff brief
What your coach, trainer, or front desk needs to know to make the first interaction feel like a hello.
Welcome message draft
The personalized first message your team can send in one click, in the voice your studio actually uses.
Ready to spot the dropouts before they drop?
Drop your email. We'll send the member intake your studio can run, before your next new signup.