Ask
We go deeper than the intake form, asking the questions about motivation, past attempts, and fears that decide whether the membership lasts past month three.
bitesize · new-member intake
Cut your new-member churn in half.
Get the deep intake that retains 85% more new members, ready before the first class.
- Asking each new member the deeper questions your intake form never gets to.
- Surfacing the real motivation behind the membership, the past attempts, the fears that drive half of new-member cancellations.
- Flagging the dropout signals before week one ends, so the silent cancels stop being silent.
- Drafting the staff brief and personalized welcome message, ready before the first class.
From silent cancels to saved members.
Three pillars cover the moment of signup, the first week, and the staff handoff, so the half of new members you'd lose by month six become the half you actually keep.
Spot
We surface the dropout signals before week one ends, so the 80% of low-frequency new members who would have cancelled by month six get a real check-in while there's a save to make.
Brief
We hand your staff a personalized read on every new member, so the first class feels like a hello and the coach knows the name and the reason before the door opens.
Your new-member intake, on autopilot.
Six pieces ship for every new signup, so the half of new members you'd lose by month six stop costing you the CAC twice.
Deep intake
Goal, fear, past attempts, motivation, what 'success' means, surfaced in plain conversation.
Motivation read
The real reason this member joined, in 2 to 3 sentences your coach can read before a 6 a.m. class.
Dropout risk score
We flag the silent-cancel signals before they become a cancel, so the save costs a text instead of a new acquisition.
Check-in cadence
A timing recommendation per member, tuned to the early intervention that lifts 6-month retention by 17%.
Staff brief
What your coach or front desk needs to know to make the first interaction feel personal, not templated.
Welcome message
A personalized first message your team can send in one click, in the voice your studio actually uses.
Ready to stop replacing the same member three times a year?
Drop your email. We'll send the member intake agent your studio can deploy, ready before day one.