Reach
We run a treatment-aware check-in for every stop on yesterday's route, so the roach customers, the termite customers, the mosquito and rodent customers all get the message that fits the case.
bitesize · post-service follow-ups
Cover every service callback before route start.
Get a ranked callback queue with retreatments flagged, ready before your next route rolls out.
- Listening for every service, every customer reply, every photo before the trucks roll.
- Reading the activity, the timeline, the retreatment signals for triage.
- Ranking the callback queue so the Day-7 cancellations get caught first.
- Drafting the reassurance reply and the renewal nudge your tech can send in one click.
From the truck to the callback queue.
Three pillars cover every service, distinguish real retreatments from normal Day-2 activity, and hand your service manager the queue before the next route rolls out.
Triage
We score the replies and photos for retreatment patterns your lead tech would catch, so the Day-2 'still seeing them' that's really normal die-off clears itself and the real Day-7 retreatment lands at the top of the queue.
Hand off
We hand your service manager a ranked callback queue with reassurance messages drafted in your company's voice and renewal nudges ready for one-click send, so the morning starts with retention, not cancellations.
Your post-service follow-ups, on autopilot.
Six pieces ship for every service, so the recurring customers stop slipping through to Google reviews and the $250 you spent acquiring them stops walking out the door.
Treatment-aware intake
Questions match the case: roach, ant, wasp, termite, mosquito, rodent, wildlife, recurring quarterly.
Multi-channel reach
SMS or chat, in the channel each customer already uses with you.
Photo capture
Tagged to the service address and treatment area, attached to the SM's review queue.
Retreatment scoring
Normal Day-2 die-off vs Day-7 service failure, distinguished the way your lead tech would call it.
Ranked callback queue
Top of the list is what needs your callback. The rest is reassured or hands-off.
Renewal + review drafts
Reassurance reply, retreatment scheduling, renewal nudge, or review ask, drafted in your company's voice.
Ready to stop losing $250 customers to a Day-2 roach?
Drop your email. We'll send the post-service follow-up agent your team can deploy, ready before your next route rolls out.