Reach
We check in with every pet owner after every visit, asking the questions their specific case actually needs, so the follow-up gets done even when your front desk is buried.
bitesize · follow-up calls
Cover your follow-up calls overnight.
Get a personal check-in for every patient on your schedule, ready in the morning queue.
- Reading your day's appointment list, from sick visits to dental work to vaccinations to post-op recovery.
- Reaching out to every pet's owner by SMS or voice, asking the questions the case actually needs.
- Flagging the cases that need human eyes: recovery slipping, side effects, medication confusion, owner worry.
- Drafting your callback queue, the chart notes, and a follow-up message your team can send in one click.
From silence to follow-through.
Three pillars cover the whole post-visit window, so every pet leaves with a check-in queued and your team knows exactly which cases need them next.
Triage
We flag the cases that need a real callback, recovery slipping or symptoms drifting or owner panic, so your staff spends their hours on the patients who need them and not on the routine 'doing fine.'
Brief
We hand your team the callback queue, the chart-note summary, and a follow-up message they can send in one click, so the human touch lands without the calendar block.
Your follow-up calls, on autopilot.
Six pieces ship every morning, so the right pets get reached, the right cases get flagged, and your staff walks into a day they can actually run.
Visit-aware questions
Different questions for surgery, vaccine, sick visit, and chronic case, each tuned to the reason for the visit.
Owner-friendly outreach
SMS, chat, or voice in plain language, the way the owner already messages you.
Concern flags
The AI catches red flags in owner replies and surfaces them by severity, so the worrying cases don't sit at the bottom of a list.
Callback queue
A ranked list of the cases your staff needs to call back today, each with the why already written.
Chart-note draft
A short chart-note-style summary of every check-in, ready to drop into your PMS without rewriting.
Follow-up message draft
The personalized reply your team can send in one click, with the case context already in the thread.
Ready to check on every patient, every time?
Drop your email. We'll send the follow-up agent your team can run, overnight.