Reach
We run a visit-aware check-in for every patient on yesterday's schedule, so the surgery owners, the vaccine owners, and the chronic-condition owners all get the message that fits the case.
bitesize · callback queue
Cover every recovery callback overnight.
Get a ranked callback queue with red flags surfaced, ready before your team's morning huddle.
- Listening for every visit, every owner reply, every red flag overnight.
- Reading the symptoms, the photos, the recovery signals for triage.
- Ranking the callback queue so the recovering pets land at the top.
- Drafting the chart notes and the owner message your tech can send in one click.
From mental list to ranked queue.
Three pillars cover every visit, surface the red flags, and hand your team the queue before the morning phones start ringing.
Triage
We score the replies for red flags using the patterns your techs would catch, so the recovering pet whose owner says 'he seems off' lands at the top of the queue and the routine 'all good' replies clear themselves.
Hand off
We hand your team a ranked callback queue with chart notes drafted in your clinic's voice and the owner message ready for one-click send, so the morning starts with action, not triage.
Your callback queue, on autopilot.
Six pieces ship for every visit, so the 18 staff hours a week burning on recovery callbacks come back to your team and the recovering pets stop slipping through.
Visit-aware intake
Questions match the case: sick, surgery, dental, med change, vaccine, urgent care, chronic, first visit.
Multi-channel reach
SMS, chat, or voice, in the channel each owner already uses with you.
Red-flag scoring
Recovery slipping, side effects, surgery-site worry, owner panic, vaccination reaction, all flagged.
Ranked callback queue
Top of the list is what needs you. The rest is handled or hands-off.
Chart-note drafts
Short, clinic-voice summaries ready to paste into the PMS chart.
Owner message drafts
The follow-up your tech can send in one click, or edit in 10 seconds.
Ready to stop choosing between calling every client and answering the phone?
Drop your email. We'll send the post-visit follow-up agent your team can deploy, ready before your next morning huddle.